Legal

Privacy Policy

Last updated: 10 August 2026

Introduction

This Privacy Policy explains how Smart Taxi Solutions handles your personal information when you contact us, purchase our services or use our website.

1. Information we collect

  • Name
  • Email address
  • Phone number
  • Address
  • Driving licence and licence information
  • Identification and application documents
  • Information required for taxi or private hire licence applications
  • Payment and transaction information

2. How we use your information

  • Process orders
  • Provide application and administrative support
  • Prepare and submit licensing applications
  • Communicate with you about your application
  • Assist with DBS and medical arrangements where required
  • Process payments and refunds
  • Maintain appropriate business records

3. Third-party services

Where necessary, we may use trusted third-party providers to help deliver our services, including payment providers, relevant licensing authorities, appropriate DBS providers, relevant medical providers and trusted service providers supporting administration of our services. Information is shared only where reasonably necessary to provide the requested service or meet legal obligations.

4. Keeping your information safe

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

5. Your rights

Depending on applicable law, you may have the right to access, correct or request deletion of your personal information, together with other applicable data-protection rights. For privacy enquiries, contact: info@smarttaxisolutions.co.uk

6. Contact

Smart Taxi Solutions — Company Registration No. 17210238 — Registered Office: 167 - 169, Great Portland Street, 5th Floor, London, United Kingdom Of Great Britain, United Kingdom, W1W 5PF — Email: info@smarttaxisolutions.co.uk